A previously unreported lawsuit regarding hidden cameras in Airbnb properties reveals that the company generated 35,000 support tickets by customers complaining about surveillance devices.
Thousands of images have been recovered from short-term rental hosts by law enforcement. Hidden cameras placed in bedrooms and bathrooms show guests during their most private moments – changing clothes, being with their children, even having sex, according to CNN’s review of court and police records, as well as interviews with nearly two dozen guests who found surveillance devices at short-term rental properties or were told by police they had been secretly recorded.
But the scale of the problem had previously been unknown, due to a number of Airbnb policies and practices. These include seeking to settle cases through arbitration, and failing to notify police even when it seems clear a crime has been committed.
from 9to5mac – https://trl.ca/345